After receiving several concerns from the members of the public and those of the media the municipality has seen it proper that it gives its side of the story.

Firstly it should be made clear that Ray Nkonyeni Municipality acts as the agent of Department of Transport (DOT) in regards to Motor Licensing and processing of applications for both learners drivers’ license, drivers’ license and professional drivers’ license (PrDP). All the equipment used in processing these is supplied and maintained by DOT and therefore are their property. The number of machines is dependent on DOT and whenever they give problems it is only DOT that can address those challenges.

It needs to be stated that as of 01 March 2018, DOT has installed new equipment or machinery to process applications. Since the installation of this new machinery there have been challenges in terms of the pace of the processes and these were escalated to the DOT. The other challenge that is faced by the Licensing offices in Port Shepstone is that of it being central and caters for people coming from the neighboring towns and even from the Eastern Cape. It needs to be stated that the officials of the municipality are as much frustrated as the members of the public are with the current situation. The officials are trying by all means to accommodate members of the public as much as possible as they sometimes work even up to 18h00 instead of 16h00.

It also needs to be stated that our Driving Licence Testing Centre has been working with a number system from October 2015 and customers visiting the centre are informed of this when forms are issued.

Issued by
Simon M April
Senior Manager: Mayoralty and Communications
+27 72 057 5387
+27 86 529 7121 /